Security & protection of hotel facilities
Netizen designs and supports hotel security systems that operate simply, reliably, and cost-effectively. We handle design, installation, and support through a single team, ensuring unified responsibility and consistent quality. This way, the safety of staff and guests remains consistently high.
Why Hotel Security Is Critical
Hotels operate 24/7, with multiple entrances and varying levels of access. That’s why they require solutions that prevent incidents and reduce operational risk. At the same time, they need compliance with regulations, clear incident procedures, and instant management notifications.
Access Control for Hotels
We control who enters, where, and when. Access control systems manage access to rooms, common areas, and service spaces.
- Room Cards & Mobile Keys
- Elevator/Floor and Back-of-House Access Control
- Employee Time Tracking & Integration with ERGANI/Digital Work Card
- CCTV Integration for Incident Verification
- Access Reports for Management & Auditing
Hotel Fire Safety (EN54)
Hotel fire safety requires certified systems and proper design. We design and install addressable fire detection systems, wireless solutions where needed, and automatic extinguishing systems for specialized areas such as boiler rooms, kitchens, and electrical/mechanical spaces.
- EN54 Certification & Regulatory Compliance
- Connection to the 24/7 Alarm & Signal Receiving Centre
- Preventive Maintenance & System Testing
- Staff Training on Evacuation Procedures
CCTV & AI Surveillance – Total Defender
With CCTV and AI video analytics, we monitor perimeters, pools, parking areas, and storage spaces without blind spots.
The Total Defender acts as an electronic guard, deterring intrusions with audio warnings and instantly notifying the monitoring center.
- Real-time Alerts
- Preventive Actions (Speakers/Sirens)
- Event Logging & Reporting
24/7 Alarm & Signal Receiving Centre
The Signal Receiving Centre operates 24/7 — receiving, verifying, and escalating every alert, from alarms to technical malfunctions. This ensures timely and well-documented notifications.
- Immediate communication with responsible personnel & authorities
- Response time recording
- Customer notification procedures
Maintenance, Audits & Training
Through maintenance programs, audit checks, and staff training, systems remain efficient and compliant.
- Department-specific checklists (reception, housekeeping, F&B)
- Training drills & realistic scenarios
- Improvement recommendations based on incident analysis
Design, Installation & Upgrades
We handle the entire cycle — from design and installation to upgrading outdated systems that are no longer supported or sufficient for current needs. As a result, you minimize risk and maximize performance.
Frequently Asked Questions (FAQ)
How does access control improve the guest experience?
Netizen’s Access Control Systems enable mobile keys, secure common areas, and fast access management.
This allows guests to enjoy instant service without queues or delays, while staff efficiently manage visitor flows.
Do I need a 24/7 monitoring center?
Yes. Netizen’s 24/7 Alarm & Signal Receiving Centre operates 24 hours a day, handling incident escalation and technical alerts.
It also maintains historical data and response times, ensuring complete oversight of the facility.
Can I upgrade without replacing all systems?
In most cases, yes. Netizen provides modular solutions that easily integrate with existing networks, maximizing the use of your hotel’s current equipment.
This way, you save both cost and time while enhancing the security of your premises.
