Privacy and personal data protection policy
The Website https://www.netizen.gr/ hereinafter referred to as the "Website", is managed by a company called "NetizenSecurity". Personal data, i.e. all information that identifies you as a person or can identify you directly or indirectly, which you provide voluntarily and obligatorily when you enter the website, communicate through it or subscribe to the newsletter and any additional personal data requested at later stages, are collected, processed, transferred, stored and used by us, in the capacity of the controller, as well as by service providers, including the service providers of the website, in the capacity of the data controller, and by the service providers of the website.
Our company takes the protection of your privacy and personal data very seriously and has taken all necessary measures to ensure the security and confidentiality of the information concerning the visitors/users of its website.
Please read carefully this Privacy and Personal Data Protection Policy in order to be informed about the information collected from you when you visit the website and when you use its online services, the information posted on it, its use and your rights. These terms may be improved, updated or otherwise modified in whole or in part at any time.
This Policy is intended to inform data subjects in accordance with Articles 13-14 of the General Data Protection Regulation of the EU 679/2016. If you have any questions regarding this Policy and in general the way the company collects and processes your personal data, please contact us at info@netizen.gr
What information our website collects
1. Information collected automatically when you visit and interact with our website
Our Website has informative content about the services provided by our company and browsing it alone does not require the visitor to provide/enter personal data. However, by merely visiting and browsing the Website, certain information may be automatically collected, which may identify you directly or indirectly, such as:
- the Internet Protocol (IP) address of your computer,
- the type of browser and operating system,
- the websites you visited immediately before and after you visited the page,
- the speed of the connection and information about the software programs installed on the computer,
- basic connection information to the server; and
- information collected through HTML cookies, Flash cookies, web beacons and other similar technologies (see below under Cookies).
Regarding the information that is automatically collected from your browsing on our website, please refrain from visiting it if you do not wish to have this information collected and processed.
2. Information you provide us directly:
- Contact us
If the visitor of the Website wishes to contact the company through the Website, he/she is invited to fill in and submit the corresponding contact form, during the submission of which the Website collects and processes, with your consent, the following personal data:
- message (free text of the person concerned)
- Promotional activities
When you sign up to receive newsletters, we collect and store your email address. As part of your previous transaction with our company or with your express consent, we may from time to time send you messages to your personal or business email in order to inform you about news, offers and services of our company that may be of interest to you. By using this Website and subject to the provisions of the law on consent for sending electronic communications for direct marketing purposes, you provide your express consent to all of the above processing of your personal data. Should you wish not to receive such communications or at any time wish to stop receiving them, please notify us directly at the company's contact email address. You are free to withdraw your consent at any time.
For statistical analysis
When collecting information directly from you, we take reasonable care to determine which of the personal information collected relates to minors. In any case, if we determine that we have collected any personal information from a minor under the age of 15 without verifiable parental consent, in accordance with the provisions of Article 21 of Law 4624/2019, we will delete the information from our database as soon as possible, by informing the parent or guardian of the minor. If you believe that we may have collected information from a minor under the age of 15, please contact us immediately.
For what purposes we use the information we collect
We collect, process, use and store your personal data:
- For us to verify your information when you log in to our websites, our Apps and wi-fi.
- For the provision of our services to you
- Communicate with you and send you information material about our services and offers
- To assess and obtain data for administrative and other communication purposes and to operate and improve the quality and effectiveness of our services, our websites, Programs and Applications related to our operations
- To support IT purposes.
- To support business processes.
Legal databases for data processing
The lawful bases of data processing are directly related to the purpose pursued. Where your data is collected for the purposes of cooperation with the company, the processing is considered lawful at the pre-contractual stage. The collection of your identification data is necessary to comply with our legal obligations. The processing of your data for promotional purposes is based on your consent. At the same time, depending on the nature of the processing, it may also be based on other legal grounds under Article 6 GDPR (e.g. our legitimate interest) or Article 9 where the processing concerns special categories of personal data.
Use and exchange of information
Our company respects your right to have your privacy and your information protected and therefore uses this information for the aforementioned purposes. For this reason, we do not share, transmit or make your information accessible to third parties. We also do not transfer this information outside the European Union.
We may make information about you available to other companies, applications or persons in the circumstances set out below:
- We may share aggregate information or information that does not directly identify you with third parties so that we can develop the content and services on our Site. Please note that we do not share your contact information in any way with third parties.
- We may use or may in the future use third parties to provide services related to our Website, such as database management, maintenance services, analytics, data processing and the distribution of email and text messages. These third parties will only have access to information about you to perform the above tasks on our behalf and with express contractual commitments to protect your privacy and personal data.
- We may disclose information about you in the event that the company is acquired by or merged with another company or a similar business transaction takes place. However, in this case our Website will inform you by placing a prominent notice within it or by sending a notification to the email address you have provided to us before the information about you is transferred and generally subject to a different privacy policy.
- We may disclose information about you to investigate, prevent or take action regarding illegal activities, if there are suspicions of illegal conduct or criminal acts against the rights and legitimate interests of any person or entity, if required by law, and in other cases where we believe in good faith that disclosure of the information is necessary.
- We may disclose information about you to respond to subpoenas, search warrants, court proceedings, court orders, legal process or other law enforcement actions by any competent authority, including the Data Protection Authority and the Data Protection Supervisory Authorities of other European Union Member States, and to assert and enforce our legal rights or to defend against claims against us.
Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click on, through cookies, clicks on links or other means during your visit. For more information, see below under "Cookies".
Where you provide us with personal data of third parties, you warrant that you have informed them of the purposes and manner in which we should process their personal data.
Time for keeping the information
The company will retain the personal data collected through its Website for the time strictly necessary to fulfill the above processing purposes or to comply with applicable laws or restriction agreements or terms of this Policy. We will retain the information collected automatically for a period of up to 12 months, after which it may be stored in an unidentifiable summary form.If you withdraw your consent to the collection and processing of your personal data, we will delete your data from our electronic and physical records, unless the retention of such data becomes necessary to comply with a legal obligation or to exercise, establish or defend our rights or legitimate interests before judicial authorities.
Where processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.
Where processing is carried out to meet a request, we will process your data for as long as it takes to meet your request.
Where processing is carried out in the context of promotional and marketing activities, we will process your data until you withdraw your consent and request to no longer receive our promotional messages.
Security of information
The security of your personal data is our absolute commitment. In order to achieve this, we apply all technical and organisational measures that are up-to-date and appropriate for the purposes of processing, to reasonably protect your personal data against unauthorised and unlawful access and processing or accidental loss, destruction, damage, theft, use or disclosure, the responsiveness and adequacy of which we check regularly.
We make every effort to ensure as fully as possible the safe use of our website or applications. We recommend that you do not include any confidential information (e.g. credit card information) when using email. For your protection, our email responses to you will not include any confidential information.
Third-party social networks that provide interactive activities, plugins or social networking features (e.g., to allow you to log in to Facebook or Google to find friends to add as links or to "Like" a page) may use cookies or other methods (e.g., web beacons) to collect information about your use of our website and applications. The use of this information by third parties is subject to the privacy policy available on the social network site, which we encourage you to review carefully. Such third parties may use these cookies or other tracking methods for their own purposes, correlating information about your use of our site with any personal information you may have. We may also receive analytics information from social networks to help us measure the effectiveness of our content and advertising on social networks (e.g., impressions and clicks).
Your rights
You can exercise the following rights, where applicable:
- The right of access, to find out what data we process, for what purpose and to whom we process it.
- The right of rectification, to correct any missing or inaccurate data.
- The right of deletion (right to be forgotten), to have your personal data deleted from our records, provided that the processing is no longer necessary or the retention of your data is not required in order to comply with our legal obligations or to defend our legitimate interests before the courts.
- The the right to restrict processing, in case the accuracy of your data is questioned.
- The portability right, to receive your data in a structured and commonly used format.
- The right to object, if you do not wish your data to be used for the direct marketing of our services. Our company does not carry out profiling on the basis of the personal data you provide to us through this Website.
To exercise your rights, please address your request in writing to the following e-mail address info@netizen.gr or by calling +30 210 4082804.
The company will make every effort to respond to any such request within thirty days of receipt. However, in the event that due to the complexity of your request or the volume of information involved it is not possible to meet your request within thirty days, we undertake to inform you in writing within the above period of time of the reasons for the delay and to make every effort to meet your request as soon as possible and in any event within a further two months.
We reserve the right to refuse to meet your request if it is considered manifestly unfounded or excessive, informing you of the reasons for not doing so.
In any case, you have the right to lodge a complaint with the Data Protection Authority (www.dpa.gr).
Contact
If you have any questions regarding this Policy or, more generally, regarding the company's activities, you can contact us at: info@netizen.gr
Changes to the current policy
The company reserves the right to modify this Policy, always in accordance with the applicable privacy and personal data protection laws. Visitors to our Website should periodically read the Privacy and Personal Data Protection Policy in order to be informed of any changes that are made, while the company undertakes to make the necessary updates to its visitors and users by any appropriate means, in compliance with the conditions set by the EU General Data Protection Regulation 679/2016.
